Frequently Asked Questions
About Lignite
What is Lignite?
Lignite is a nutrition and wellness brand focused on doctor-guided, everyday supplements designed for Indian lifestyles. Our products are made to support daily health through clean formulations and consistent use
What makes Lignite different from other supplement brands?
Lignite focuses on simplicity, balance, and long-term wellness. We avoid unnecessary hype and extreme claims, and instead create supplements that fit naturally into everyday routines.
Are Lignite products safe to use?
Yes. Lignite products are formulated as nutraceutical / dietary supplements and are intended for adult use when taken as directed. If you have a medical condition or are unsure, we recommend consulting a healthcare professional.
Products & Usage
Are Lignite products meant for daily use?
Most Lignite products are designed for regular daily use, as mentioned on their labels. Consistency is key for better results.
Can I take more than one Lignite product together?
Yes. Many Lignite products can be taken together, such as multivitamins with omega-3, or protein with creatine. If you have specific health concerns, consult your doctor before combining supplements.
Are Lignite products medicines?
No. Lignite products are nutraceuticals or dietary supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease.
Who should avoid using supplements?
Children, pregnant or lactating women, and individuals with medical conditions should consult a healthcare professional before using any supplement.
Ingredients & Quality
Are Lignite products vegetarian?
Yes. Lignite products are vegetarian, as clearly indicated on the packaging.
Do Lignite products contain added sugar?
Some products are sugar-free, and this is clearly mentioned on the label. We recommend checking individual product pages for exact details.
Are artificial colors or flavors used?
Only permitted ingredients are used in compliance with applicable regulations. Ingredient details are clearly mentioned on each product label.
Are Lignite products tested for quality?
Yes. Lignite products are manufactured following quality and safety standards to ensure consistency and reliability.
Orders & Delivery
Do you deliver across India?
Yes. Lignite currently delivers across India.
How long does delivery take?
Orders are usually delivered within 3–7 working days, depending on your location and courier service availability.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.
Payments
What payment methods are accepted?
We accept UPI, debit cards, credit cards, net banking, and other digital payment options available at checkout.
Is online payment safe on the Lignite website?
Yes. Payments are processed through secure third-party payment gateways. Lignite does not store your card or banking details.
Returns & Cancellations
What is your return policy?
Returns are accepted only in cases where:
- The product was damaged during transit, or
- The product has a manufacturing or physical defect.
Opened or used products are not eligible for return or replacement.
How do I request a return or replacement?
You must contact us within 2 business days of receiving the product by emailing lignitecare@gmail.com.
Can I cancel my order?
Orders can be cancelled only before they are shipped. Once dispatched, cancellation is not possible.
Subscriptions & Bundles
Do you offer combo packs or bundles?
Yes. Lignite offers value bundles and combo packs to support complete wellness routines.
Do you offer subscriptions?
Subscription options may be available for selected products to help ensure uninterrupted supply.
General Questions
Can supplements replace a balanced diet?
No. Supplements are meant to support a healthy diet, not replace it.
How long does it take to see results?
Results vary from person to person and depend on diet, lifestyle, and consistency. Supplements work best when used regularly over time.
Is long-term use safe?
When used as directed and as part of a healthy lifestyle, most Lignite supplements are suitable for long-term use.
Customer Support
How can I contact Lignite?
You can reach us at:📩 Email: lignitecare@gmail.com
Can I get guidance before buying a product?
Yes. Our support team can help with basic product guidance. For medical advice, please consult a healthcare professional.